Answer: Please contact us, we will be able to create a voucher sale over the phone, take payment and arrange postage.
Answer: Your voucher will arrive by email as a PDF attachment, please open the PDF attachment and print, the quality of the print finish will be determined by the print specification of your printer.
Answer: Yes, please do contact us, we can issue multiple denominations in a single A5 branded gift envelope or gift voucher box.
Answer: Yes, please do contact us, we can issue VAT receipts on voucher redemptions.
Answer: Yes, please do contact us, we can amend or reissue a voucher.
Answer: Vouchers can be retrieved from the system and reissued, but please do contact us as this is solely at the discretion of the manager on duty at the time of the query.
Answer: Unfortunately, vouchers cannot be extended or refunded.
Answer: Yes, please do contact us, we can post-date a voucher.
Answer: Unfortunately, each voucher has a unique identity code that can only be used for one transaction.
Answer: Prior booking is essential and can be achieved by contacting one of our specific Ice Rink locations, for a full list please see www.planet-ice.co.uk/locations
If you have a query you can contact us: email@example.com